How do I delete my account?

If you would like to permanently close your Village Co sitter account, contact us and we will take care of it.

How to request account deletion:

• Email: support@thevillageco.nz with subject line Account deletion request
• Include the email address associated with your account

Before you request deletion:

• Make sure any upcoming confirmed bookings are cancelled
• Ensure any outstanding payments have been processed

What happens when your account is deleted:

• Your profile is removed from the platform
• Your reviews are removed from public view
• Your earnings and booking history are retained for legal and tax purposes for a period required by NZ law
• Your Stripe account connection is disconnected

We are sorry to see you go. If something is not working, let us know first — we may be able to help.