How do I improve my visibility in matches?

If you are approved but not getting matched with families, here are the things that make the biggest difference.

1. Profile photo

Sitters with a clear, friendly photo are significantly more likely to be matched. See: How do I take a great profile photo?

1. Complete your bio

Your bio should be at least 3 to 4 sentences. Tell families about your experience, why you love working with children, and what makes you reliable. Vague bios get fewer matches.

1. Expand your work locations

More suburbs means more potential matches. Even adding 2 to 3 nearby suburbs makes a real difference.

1. Update your availability

If your availability is not set or is too narrow, you will not appear in matches. Most families need evening and weekend care — make sure these are included.

1. Add qualifications

First aid, CPR, driver's licence, and special needs experience all increase your matchability.

1. Set your status to Available

Check your dashboard. If your Work Status is set to Unavailable, you will not appear in any matches.