---
title: What happens if a parent cancels?
description: You are notified immediately. Late cancellations may earn a payment.
---

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# What happens if a parent cancels?

If a parent cancels your booking, what you receive depends on how much notice they gave.

Payment based on parent's notice:

- Less than 12 hours notice: you receive 100% of your booking amount
- 12 to 48 hours notice: you receive 50% of your booking amount
- More than 48 hours notice: no payment for that booking

How it works:  
Payment is processed automatically based on the cancellation time. You do not need to do anything. If a parent cancels, you will receive a notification and the relevant payment (if applicable) will be released to your Stripe account on the normal payment schedule.

Why the policy is structured this way:  
Last-minute cancellations by parents affect your ability to take other bookings. The compensation for short-notice cancellations reflects this. The Village Co considers late cancellations seriously and repeated late cancellations by parents may result in a warning on their account.

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