Vetted babysitters, on-demand, for your guests. Your concierge shares a link. We handle everything else — matching, payments, support, and insurance.
Village for Hotels provides on-demand, vetted babysitting for hotel and venue guests across NZ, with exclusive supplier rights available for partner wedding venues. Your concierge shares one link; The Village Co. handles matching, payment, and $2 million liability insurance.
No new systems, no training, no ongoing admin. Just a better guest experience.
We brief your concierge and front desk team, provide all the materials they need, and set up your venue's dedicated booking link. Takes about an hour on your end.
One-time setupA guest asks at check-in, calls the concierge, or sees it in your in-room directory. Your team shares the link. That is the only step they take.
One link. Nothing else.The guest completes a short profile. We match them with a vetted sitter in the area, make the introduction, and confirm the booking. Often same day.
Often same dayThe sitter arrives at the hotel. The guest pays directly through the platform. Your team is not involved in payment, follow-up, or any issues. We handle all of it.
Zero admin for your teamEverything that would otherwise become a concierge problem or a liability.
We personally match guests with vetted sitters near your venue based on timing, number of children, and any specific needs.
Six-layer vetting including NZ Police check, ID verification, face-to-face interview, and reference checks. Your guests never meet an unknown person.
Guest pays through the platform directly. No cash, no charge-to-room complications, no payment disputes landing on your desk.
If anything changes, if a sitter runs late, or if a guest has a question, they contact us. Not your front desk.
$2 million public liability insurance on every booking. Your venue is not exposed. Your guests are protected.
Monthly summary of bookings made through your venue link. Understand how the service is being used without any day-to-day involvement.
Anywhere families stay or gather and parents want time to themselves.
Give family guests access to trusted childcare during their stay. A date night in the restaurant, a spa afternoon, or a full evening out. You deliver the experience. We deliver the sitter.
Available nowParents attend your weddings fully present when their children are looked after. Vetted sitters on-site for the evening so families can celebrate without compromise.
Exclusive supplier availableBusiness events that run into the evening, multi-day conferences, or corporate retreats. We support working parents attending your events so nothing is missed.
Available nowFor partner hotels and venues, sitters can complete your on-site health and safety induction to become approved hotel sitters. This means you have a pool of sitters who know your property, understand your procedures, and carry your venue's approval alongside ours.
It is the highest level of integration we offer, and it is available exclusively to partner venues. Not a directory. Not a marketplace. A proper partnership.
Ask about venue approvalPartner venue benefits
Sitters who have completed your H&S induction and know your property.
Available for wedding venues and select hotel partners. No competing services on your property.
Your venue's own link. Guests go directly to a booking page that references your property.
See how many bookings are being made through your venue link each month.
In-room cards, digital inserts, or concierge scripts. We provide everything your team needs.
Your concierge shares a link. We do everything else.
No new staff, no training burden, no liability headache. Just a better experience for families staying at your venue.
Talk to our teamAnything else, email us directly.
Tell us about your property and what your guests need. We will come back to you within one business day.
hello@thevillageco.nz · 07 807 9114
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