How do I delete my account?

If you would like to close your Village Co parent account, contact us and we will take care of it.

How to request account deletion:

• Email: support@thevillageco.nz with subject line Account deletion request
• Include the email address associated with your account

What happens when your account is deleted:

• Your profile and family details are removed from our platform
• Your booking history is retained for legal and insurance purposes for a period required by NZ law
• Any upcoming confirmed bookings should be cancelled before requesting deletion
• You will not be charged after deletion

We are sorry to see you go. If something is not working for you, please let us know first — we may be able to help.